Privacy Policy

Last updated: July 2026

Your Privacy

At Whole Woman Care, I respect your privacy in the same way that I respect your health. I collect only the information necessary to provide my services, communicate with you, process your purchases, and fulfil my legal obligations.

This Privacy Policy explains what information is collected, how it is used, and the choices you have regarding your personal information.

Who We Are

Whole Woman Care is currently operated by Ancestral Ways LTD, a company registered in the United Kingdom. If you have any questions about this Privacy Policy or how your information is handled, you may contact me at: Email: caroline@wholewomancare.net

Information I Collect

Depending on how you interact with Whole Woman Care, I may collect the following information:

Personal information

• Your name

• Your email address

• Billing information necessary to process payments

• Information related to your purchases

• Your course account information

Health information

If you book a consultation, mentoring programme, bodywork session, or other personalised service, you may voluntarily provide health-related information, including questionnaires, symptom descriptions, laboratory results, medical history, or other information relevant to the service requested. This information is collected only to provide appropriate support and is treated with care and confidentiality.

How Your Information Is Used

Your information may be used to:

• provide access to purchased courses and digital products

• deliver consultations, mentoring, workshops and services

• process payments

• communicate with you regarding your purchases

• send newsletters and educational content if you have subscribed

• respond to enquiries

• comply with legal and financial obligations

• improve the services offered through Whole Woman Care

Your personal information is never sold to third parties.

Payments

Payments are securely processed through Stripe. Whole Woman Care does not store your credit card information.

Please refer to Stripe's own Privacy Policy for information about how payment information is processed.

Email Communications

If you subscribe to the Whole Woman Care newsletter, your email address is managed through Podia.

You may unsubscribe at any time using the unsubscribe link included in every email.

Occasionally, I may send individual emails directly from my business email address regarding services, enquiries, or information you have requested.

Course Accounts

When you purchase a course, an account is created through Podia so you can access your learning materials. Your account information is used solely to provide access to your purchases and communicate important information related to your courses.

Third-Party Services

To operate Whole Woman Care, I work with trusted service providers, including:

• Podia – website hosting, digital courses, customer accounts, and email marketing

• Stripe – secure payment processing

• Infomaniak – business email services

• Tally – health questionnaires and online forms

These providers process personal information only as necessary to deliver their services and maintain their own privacy and security practices.

Cookies

Whole Woman Care currently does not use advertising or analytics cookies to track visitors. If this changes in the future, this Privacy Policy will be updated accordingly.

Data Retention

Personal information is retained only for as long as necessary to:

• provide the requested services

• maintain your course access

• comply with legal, accounting, and tax obligations

• resolve disputes where necessary

Health-related information is retained only for as long as appropriate for providing professional services and meeting applicable legal obligations.

Your Rights

If you are located in the United Kingdom, the European Union, or another jurisdiction with applicable privacy laws, you may have the right to:

• access your personal information

• request correction of inaccurate information

• request deletion of your information where legally permitted

• withdraw consent where processing is based on consent

• object to certain types of processing

• request a copy of the information held about you

To exercise any of these rights, please contact: caroline@wholewomancare.net

Children's Privacy

Whole Woman Care provides educational services for adults. The website and services are not intended for children, and personal information is not knowingly collected directly from children.

Changes to This Policy

This Privacy Policy may occasionally be updated to reflect changes in services, technology, or legal requirements. The most recent version will always be available on this website.